Social media enables us to communicate with our audiences in a quick and easy way that cannot be achieved with email or telephone. We sometimes use social media as a means of transmitting information to customers and stakeholders.

WinchPharma uses several social media channels to circulate relevant news and updates. These are subject to a codes of conduct, which are outlined below for each Social Media platform.


We do not commit to responding to @ mentions and/or replies and are not responsible for content altered via retweets by other Twitter users not associated with WinchPharma. WinchPharma is not responsible for the terms and conditions, privacy policy or content of any website accessed through links or references in our tweets. WinchPharma reserves all rights relating to the company’s Twitter account, including but not limited to:

  • Adding, removing, or modifying any content posted on the account
  • Blocking other Twitter users
  • Discontinuing the account at any time

Healthcare and medical topics may be discussed but should not be construed as medical advice in any way, shape or form.

Our Twitter Accounts



We do not commit to responding to comments left on any content posted on our Facebook page, and are not responsible for content posted by our followers. WinchPharma reserves the right to remove any comment which violates any of our Facebook terms and conditions. Our Facebook page is not a suitable place to report adverse events related to WinchPharma products; please contact us directly instead.

Our Facebook Accounts


YouTube, LinkedIn & Instagram

WinchPharma operates both YouTube and LinkedIn corporate accounts. We use these to display a range of science and health videos which should not represent medical or legal advice.

Our LinkedIn page allows us to communicate with our network in an effective way, we also sometimes use Instagram for our brands we think can benefit from exposure on such a platform as a way to engage and talk to our customers. None of our social media accounts or anything posted on them by WinchPharma or third-parties does not necessarily represent our views on those subjects which are mentioned or discussed with other users.

Our YouTube, LinkedIn & Instagram Accounts

YouTube: @WinchPharmaGroup
LinkedIn: @WinchPharma-Group
Instagram: @AustenKendall

Your acceptance of our Code of Conduct

By using this Site, engaging or viewing our social media accounts, you signify your acceptance of these codes of conduct and terms of service. If you do not agree to this policy, please do not use our Site, view, visit or otherwise engage with any of our social media accounts. Your continued use of the Site or any of our social media accounts following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about our codes of conduct, the practices of this site, or your dealings with any of our various online presences, please contact us at:

WinchPharma Group,
Consumer Information Dept.
15 Queen Square, Leeds LS2 8AJ

Customer Helpline:
0845 055 9145

This document was last updated on 24 February 2017

Approved by the Board of Directors